Cliente: Ms. Smith & Mr. Matthew
País: Australia & Italy
Nombre del Tour: Taste of Vietnam

Good morning Jason

It was very nice to meet you too. Jenny and I have arrived back home safe and sound and would like to take this opportunity to thank you for a fantastic time in Vietnam. The service we experienced was very professional and made for a very enjoyable trip. We would like to provide you with the following feedback regarding tour guides and experiences.

Hanoi

We were met at the airport by tour guide and driver on time with a warm welcome. The accommodation was fine although they advertised a rooftop terrace bar that did not exist. The guide was good but we felt there was a little bit too much pressure to purchase souvenirs, other than that we had a great time in Hanoi.

Halong Bay

Beautiful scenic experience. The boat was good and we had a lovely time. Transport to and from the boat was on time and efficient.

Hue

Met on time by driver and guide at the airport. The accommodation was good but the highlight for us was our guide. He had excellent knowledge of absolutely everything and showed a genuine passion for his job. He was very attentive and provided us with cold water throughout the day as the weather was very warm.

Hoi An

Accommodation was very nice and same excellent driver and guide duo. Thank you for your flexibility with the cycle tour around the city. We were shown to an excellent tailor in the city who provided a fantastic service. My Son was a particular highlight for us.

Nha Trang

We were met on time at the airport by the driver and guide, both were very friendly. Accommodation was very nice and the boat day trip was lovely. We had fun snorkeling and the waterside restaurant was great. No water was provided by the guide and the snorkeling equipment was a little faulty.  Drop off at the airport was on time and efficient.

Ho Chi Minh

Met on time by the driver and guide, both very friendly. The location of the hotel was fantastic as was the service, however the facilities were a little dated. The day trip to Mekong Delta was a very nice however the van we had must have had suspension issues as each small bump caused the van to lurch backwards and forwards making for a bit of a bumpy ride. The trip to The Tunnels was a great day and the guide had very good knowledge to complement the experience.

Overall we had a fantastic experience in Vietnam and have StyleTravel to thank for that. Thank you very much Jason for your professionalism throughout and we will definitely be recommending your company to any of our friends thinking about going to Vietnam.

Kind regards

Matt and Jen

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